DISCOVER OUR values
WELL-BEING OF OUR TEAMS, CUSTOMER SATISFACTION, CSR COMMITMENT...
The Hotel Saint-Nicolas is part of the constellation Cosy Hotelsstarred hotels and seminar venues in the heart of La Rochelle.
The Cosy Hotels are a unique offer in La Rochelle. With 3 hotels of different ranges and high quality seminar rooms in the city centre, our independent and non-standardised hotel group will meet all your needs in terms of accommodation and organisation of professional events.
CUSTOMER SATISFACTION
Even before the opinions were available on the Internet, we were already vigilant about customer satisfactionWe are also committed to incorporating their recommendations. Our hotels are praised by our many loyal customers who praise us for the cleanliness of our hotels, the quality of our welcome, of our breakfasts, the comfort of our equipment. Check out the customer reviews... We're proud of them!
WELL-BEING OF OUR TEAMS
We work on our CSR policy for our teams to flourish. We are sensitive to Training, welcoming our customers, safety and hygiene rules, good language skills... We welcome trainees and qualification contracts, some of whom join our teams on completion of their studies. We also encourage internal mobility: one of our night receptionists became a hotel manager in a few years. In short, we do everything to ensure that our team is happy, to serve our customers with a smile.
SUSTAINABLE TOURISM
In the context of our CSR policyThe Cosy Hotels are located in a globally preserved region between the Poitevin marshes, the Ile de Ré and the Bay of Aiguillon. We benefit from the attractions of the ocean. Our aim is to respect and contribute to the protection of our environment.
Through a series of actions that contribute to the protection of the environment, our hotels have long been committed to of sustainable development.
Our purchasing policy contributes to limiting our environmental impact: Ecolabel certified cleaning products, integration of thermal insulation programmes, air conditioning control system to reduce energy consumption, selection of short-distance producers, selective sorting policy, partnership with Alter Gaïa for the collection of our organic waste.
We have also set up partnerships with local, national and international associations: installation of beehives on the roof of our hotels (The Wings of Life), financial participation in programmes for the protection of the sea and fauna and flora (Echo-Mer, SurfRider Europe, League for the Protection of Birds)...
Finally, by encouraging all our employees to use bicycles or public transport for their business trips, we want to unite all of us around a single motto: let's protect our planet.
CONTINUOUS IMPROVEMENT OF OUR OFFER
Every year, we plan various investments to beautify our hotel rooms, improve the decoration of our living spaces and make our hotels ever more cosy. We are also investing to improve comfort: bedding, practical and elegant furniture, quieter air-conditioning, studied light and sound, deployment of the latest digital and video equipment.